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Frequently Asked Questions

Check most frequently asked questions here, if you still need help, please contact us at contact@imagebykelz.com

We try to get orders out ASAP! Processing time is 1-3 business days and shipping usually arrives within 4-7 days of your order if U.S., and 10-14 days if international.

Orders designated as shipped direct from manufacturer usually arrive within 7-10 days of order.

Feel free to contact us with any questions!

We cannot accept returns but we will exchange any defective/broken/unsatisfactory items within 30 days. Customer pays return shipping and must allow time for replacement to be shipped.

No refunds/returns on any digital products due to the nature of these items.

Please check your email for enrollment and download instructions. Feel free to contact us if you have any issues or questions.

Private training classes and hands on model days are scheduled on a first come, first serve basis in Fishers, IN. Contact us to discuss specific needs or available dates.

Group Training Classes are available as advertised. 

Want us to travel to you for a small group class? Contact us to discuss host discounts and date availability.

It's a free way to earn money by referring us to others! After signing up with us and creating your free account, you will get a custom link to share. Every time you share and it results in a purchase, your customer receives a discount and you receive a commission

No limits, no fees, easy payouts, extra income- a win win for us all!